Service, Delivery, and Humanoid Robots

A robot in a hotel corridor or a shop shares space with people who may know nothing about its controls. Some will approach it. Others will step into its path, ask for help, or need an accessible route past it. The deployment review has to account for those ordinary encounters.

This topic covers delivery devices, service robots, and humanoids through their tasks and settings. The guides address public interaction, human supervision, workplace use, and healthcare applications. Related treatments connect the machine to privacy, safety testing, and the claims made about its capabilities.

Foundational guides

Common questions

Guides by subject

Delivery and public facing service

These guides begin with the machine encountered by a pedestrian, customer, or household user.

Supervision and workplace interaction

The focus moves to human intervention, shared spaces, and deployment among employees.

Healthcare and passenger settings

Healthcare facilities and passenger services raise distinct questions about the task, users, and service being provided.

Safety information and capability claims

These treatments support review of testing, biometric information, levels of automation, and descriptions of the product.

Practical resources

Selected legal developments

Key authorities

Additional authorities

Related topics